.tickets-page{max-width:1400px}
.ticket-create-panel,.ticket-list-panel,.ticket-conversation-panel{border:1px solid var(--line,#30283a);border-radius:14px;background:linear-gradient(120deg,#14111a,#0e0c12)}
.ticket-create-panel{display:grid;grid-template-columns:minmax(190px,.65fr) minmax(300px,1.35fr);gap:24px;padding:20px;margin-bottom:16px}
.ticket-create-copy h2{margin:5px 0 8px;font-size:19px}.ticket-create-copy .muted{max-width:310px;line-height:1.6}
.ticket-create-form{display:grid;gap:10px}.ticket-create-form label{display:grid;gap:6px;color:#cfc6d8;font-size:10px;font-weight:700}
.ticket-create-form input,.ticket-create-form textarea,.ticket-reply-form textarea{width:100%;border:1px solid #342b40;border-radius:8px;background:#0c0a10;padding:10px 11px;color:#f1edf7;font:inherit;font-size:11px;resize:vertical}
.ticket-create-form input:focus,.ticket-create-form textarea:focus,.ticket-reply-form textarea:focus{outline:1px solid #a77bff;border-color:#a77bff}
.ticket-create-form .primary-button{justify-self:start;min-height:36px}
.ticket-workspace{display:grid;grid-template-columns:minmax(235px,310px) minmax(0,1fr);gap:13px;min-height:500px}
.ticket-list-panel{display:flex;min-height:500px;flex-direction:column;padding:14px}
.ticket-list-heading{display:flex;align-items:center;justify-content:space-between;gap:10px}.ticket-list-heading h2{margin:4px 0 0;font-size:16px}
.ticket-list-tabs{display:grid;grid-template-columns:1fr 1fr;gap:4px;margin:14px 0 10px;border:1px solid #2a2431;border-radius:9px;background:#0b090f;padding:3px}
.ticket-list-tabs button{min-height:31px;border:0;border-radius:6px;background:transparent;color:#9d93a8;font:inherit;font-size:10px;font-weight:800;cursor:pointer}
.ticket-list-tabs button.selected{background:#282032;color:#e5d4ff}
.ticket-list{display:grid;align-content:start;gap:6px;overflow:auto;max-height:570px}
.ticket-list-item{display:grid;gap:5px;width:100%;border:1px solid transparent;border-radius:9px;background:#100e14;padding:10px;text-align:left;color:#eee8f7;cursor:pointer}
.ticket-list-item:hover{border-color:#55406d}.ticket-list-item.selected{border-color:#8c68bc;background:#20182a}
.ticket-list-item strong{overflow:hidden;font-size:10px;text-overflow:ellipsis;white-space:nowrap}.ticket-list-owner{color:#c6b4e0;font-size:9px}.ticket-list-meta{color:#898092;font-size:8px}
.ticket-list-empty{margin:auto;color:#8d8497;font-size:10px;text-align:center}
.ticket-conversation-panel{display:flex;min-width:0;min-height:500px;flex-direction:column;padding:16px}
.ticket-conversation-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;border-bottom:1px solid #2a2431;padding-bottom:13px}
.ticket-conversation-heading h2{margin:4px 0 5px;font-size:17px;overflow-wrap:anywhere}.ticket-conversation-meta{margin:0;color:#9990a3;font-size:9px;line-height:1.5}
.ticket-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:6px}.ticket-actions .secondary-button,.ticket-actions .danger-button{min-height:32px;padding:0 9px;font-size:9px;text-decoration:none;white-space:nowrap}
.ticket-actions button:disabled{cursor:not-allowed;opacity:.55}
.ticket-override-controls{display:flex;align-items:center;gap:5px}.ticket-override-controls[hidden]{display:none}
.ticket-override-controls select{max-width:150px;min-height:32px;border:1px solid #342b40;border-radius:7px;background:#0c0a10;padding:0 7px;color:#e9dff5;font:inherit;font-size:9px}
.ticket-reply-locked{margin:10px 0 0;border:1px solid #4b3b28;border-radius:8px;background:#1a150e;padding:9px;color:#e3c58f;font-size:9px;line-height:1.5}
.ticket-messages{display:grid;align-content:start;gap:9px;flex:1;overflow:auto;max-height:540px;padding:14px 2px}
.ticket-message{border:1px solid #30283a;border-radius:10px;background:#100e14;padding:10px 12px}.ticket-message-website{border-color:#46335d;background:#17121f}.ticket-message-system{border-color:#294436;background:#111a15}
.ticket-message-heading{display:flex;align-items:center;gap:8px}.ticket-message-heading strong{color:#e9dff5;font-size:10px}.ticket-message-heading time{margin-left:auto;color:#81788c;font-size:8px}
.ticket-message-source{border:1px solid #46354f;border-radius:99px;padding:2px 6px;color:#b69adf;font-size:7px;text-transform:uppercase}
.ticket-message-content{margin:8px 0 0;color:#d1c9db;font-size:10px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere}
.ticket-message-attachments{display:flex;flex-wrap:wrap;gap:7px;margin-top:8px}.ticket-message-attachments a{border:1px solid #3c3149;border-radius:6px;padding:5px 7px;color:#c8a6ff;font-size:9px;text-decoration:none}.ticket-message-attachments a:hover{text-decoration:underline}
.ticket-placeholder{margin:auto;color:#82798c;font-size:10px;text-align:center}.ticket-reply-form{display:flex;align-items:flex-end;gap:8px;border-top:1px solid #2a2431;padding-top:12px}.ticket-reply-form textarea{min-height:40px;max-height:130px}.ticket-reply-form .primary-button{min-height:39px;white-space:nowrap}
.ticket-closed-note{margin:10px 0 0;border:1px solid #294436;border-radius:8px;background:#111a15;padding:9px;color:#9bddb7;font-size:9px}
.ticket-access-help{margin:10px 0 0;color:#9990a3;font-size:9px;line-height:1.5}
.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:850px){.ticket-create-panel{grid-template-columns:1fr}.ticket-workspace{grid-template-columns:minmax(0,1fr)}.ticket-list-panel{min-height:0}.ticket-list{grid-template-columns:repeat(2,minmax(0,1fr));max-height:260px}.ticket-conversation-panel{min-height:420px}}
@media(max-width:540px){.ticket-list{grid-template-columns:1fr}.ticket-conversation-heading{flex-direction:column}.ticket-actions{justify-content:flex-start}.ticket-reply-form{align-items:stretch;flex-direction:column}.ticket-reply-form .primary-button{align-self:flex-end}.ticket-message-heading{flex-wrap:wrap}.ticket-message-heading time{width:100%;margin-left:0}}